Contact Us
Complaint Management Unit
In case you have any grievance with us then you may write a letter to Manager, Complaint Management Unit, Bank Alfalah Ltd. Country Office, House No. 279, 2nd street, Chahrah-e-Sadarat, Shahr-e-Nau, Kabul, Afghanistan
Complaint Handling:
You can complaint to us via above mentioned channel. We will acknowledge your complaint within 48 hours of receipt and will revert after concluding investigation with the final response within 05 working days. However, if the nature of your complaint requires further investigation, we will apprise you of the time required for a full response.
Click here to download the complaint form and get comprehensive details on complaint handling.
Bank Alfalah Limited, Kabul Branch
| Address: | 279-CHAHRAH-E-SADARAT, SHAHR-E-NOU, KABUL, AFGHANISTAN |
| Email: | CM.afghanistan@bankalfalah.com |
| Phone: | 0093-20-2203710 |
| PABX: | 0093-20-2203361-3 |
Bank Alfalah Limited, Herat Branch
| Address: | GROUND FLOOR, CHAMBER OF COMMERCE & INDUSTRIES BUILDING, SHAHR-E-NOU, HERAT, AFGHANISTAN. |
| Email: | CM.afghanistan@bankalfalah.com |
| Phone: | 0093-40-22230705 |
| PABX: | 0093-40-2230706 |
