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FAQ’s – Alfa Women Cancer Shield by EFUFAQ’s – Alfa Women Cancer Shield by EFU

FAQ’s – Alfa Women Cancer Shield by EFU

A cancer and critical illness protection-based benefit that aims to provide coverage to Women customers of Bank Alfalah in case of the diagnosis of the major women-related cancers and Critical Illness with telehealth services and an optional benefit of Mammography Test Reimbursement.

Please call us on our helpline and our Telesales agent will contact you soon or you can opt directly from Alfa App.

Simply Login to Alfa >Tap on Takaful > Select Alfa Women Cancer Shield by EFU Life – WTO > Select your desired Contribution > Agree to the Basic Fact Sheet Confirm your consent by pressing 1 over recorded/IVR call > Check your policy details in the Policy Briefcase.

Alfa Women Cancer Shield by EFU Life – WTO provides coverages to women accountholders and customers of Bank Alfalah by providing a lumpsum amount in case of the diagnosis of the major women related cancers such as Breast, Uterus, Cervix Uteri, Ovary, Fallopian Tube, Vagina, Vulva, and on the critical illnesses of Severe Osteoporosis and Rheumatoid Arthritis.

The plan also provides Mammography test reimbursement (Optional). Mammography screening plays a crucial role in reducing the impact of breast cancer by enabling early detection resulting in a reduction in the severity of treatment required.

Telehealth service has also gained a lot of attention these days where people are comfortable connecting with the doctor on their smartphone and avoid hospitals. Especially for the target segment this becomes more important as health care providers may not be readily available. Therefore, telehealth facility addresses all these needs in an efficient way which is embedded as a complimentary offer for the clients of Bank Alfalah Women Customers.

Upon contribution deduction, you will get the Policy selected SMS, in addition to that you can see your takaful policy details anywhere and anytime by simply clicking on the Policy Brief Case tab under takaful on Alfa App.

You will not receive anything as this is not an investment linked product. The only benefit you gain is the coverage for Critical Illness Benefit, telehealth service and an optional Mammogram Test Reimbursement during the policy period.

Yes, the coverage age is from 18 years old to 59 years old. However, you can get coverage up to 60 years old.

You can only avail this product for one year.

No, you can only opt through your core account.

No, you can only select 1 policy on one CNIC.

EFU Life – WTO will provide you with the takaful policy document via link within 7 working days from your contribution deduction. However, you can view the takaful policy General Term and Condition available in Alfa, go to Takaful >Policy Brief Case tab anywhere and anytime.

FLP is a period during which you can cancel your takaful policy and get the full refund, it’s start from the time of contribution deduction and FLP period of this product us 14 days.

Policy can be cancelled within the freelook period. You may simply click on the Takaful Policy Cancel button, instantly you will get the SMS and your contribution will be reversed within 5 – 7 working days.

You can cancel the takaful policy after free look period passed but no contribution will be refunded.

In case of any claim with regards to the plan, please contact the Takaful Company on below address:

EFU Life House Contact Details: EFU Life House – Claims Department, Plot No 112, 8th East Street, DHA Phase 1, Karachi. Phone: +92-21-111-338-111, Email to EFU: claims@efulife.com.

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