About Bank AlfalahAbout Bank Alfalah

About Bank Alfalah

Bank Alfalah is one of the largest banks in Pakistan, with a network of over 850 branches across more than 200 cities in the country, and international presence in Afghanistan, Bangladesh, Bahrain and the UAE. The Bank also has a representative office in Abu Dhabi. Bank Alfalah is owned and operated by the Abu Dhabi Group. Incorporated as a public limited company on 21st June, 1992 under the Companies Act, 2017, Bank Alfalah commenced its banking operations in the same year.

The Bank provides financial solutions to consumers, corporations, institutions and governments through a broad spectrum of products and services, including corporate and investment banking, consumer banking and credit, securities brokerage, commercial, SME, agri finance, Islamic and asset financing solutions.

VIS & PACRA have assigned an entity rating of ‘AA+’ (double A plus) for the long-term and ‘A1+’ (A one plus) for the short-term, with outlook assigned as stable. The Bank is listed on the Pakistan Stock Exchange.

The Bank has 61.20% shareholding in Alfalah CLSA Securities (Private) Limited (formerly Alfalah Securities (Private) Limited), which is engaged in the business of stock brokerage, investment counseling and fund placements. The Bank has 40.22 percent shareholding in Alfalah GHP Investment Management Limited, which is registered as an Asset Management Company and Investment Advisor under the Non-Banking Finance Companies (Establishment and Regulation) Rules.

Bank Alfalah Whatsapp Banking

WhatsApp is the most popular conversational App in the world. Bank Alfalah, in collaboration with WhatsApp services, endeavors an exceptional out-of-the-box service for its customers. Customers can now have instant response from the BAFL Agent through Chat by only reaching through WhatsApp on our BAFL “Contact Us” tab or calling on (021)111-225-111.

Bank Alfalah WhatsApp Banking Channel is used for general query management for customer support as a new, but familiar channel for the customer to approach the bank in the most convenient possible way. In order to use BankAlfalah WhatsApp Banking Channel customer will receive T&C to acknowledge not to share any personal/banking credentials after accepting T&C Customer will initiate Chat with the BAFL Agent and BAFL Agent will assist customer in most convenient way , similarly BAFL agents will not inquire any confidential data from the customer.

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