Fraud Risk Awareness

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Fraud Risk Awareness

Protecting Your Information is a Shared Responsibility:

“Bank Alfalah believes that protecting your information is a shared responsibility between the bank and its customers. While the bank takes strong measures to secure your financial data through advanced fraud detection, proactive risk management, and real-time security, it is equally important for customers to stay informed and vigilant.

Bank Alfalah wants to educate customers about emerging fraud trends, helping them recognize, prevent, and respond to potential threats. By working together, both the bank and its customers can ensure a safer banking experience, where each plays an active role in safeguarding personal and financial information.”

Think

Bank Alfalah will never contact you via international numbers, WhatsApp, or social media.
Bank Alfalah will never asks for sensitive information through SMS, email, calls initiated from 111 225 111 or unsecured web link.
No bank, police, or government representative will ever ask for your OTP, PIN, or banking details.
Beware of fraudulent messages and callers pretending to be from a trusted institution.

Stop

Beware of fake investment schemes on social media that promise unrealistic high returns.
Do not click on suspicious links in emails, SMS, or messages from unknown sources.
Never approve unrequested login attempts or unexpected banking access notifications.

Protect

Keep your personal and banking details confidential to prevent fraud.
Regularly update your passwords and use strong, secure credentials.
Report any suspicious activity immediately to Bank Alfalah’s customer service to keep your accounts safe.

Common Scams In Digital Fraud Landscape

Fraudsters impersonate banks through fake websites and emails.
They steal login credentials and personal data.

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Scammers send fake emails, SMS, or calls pretending to be the bank.
They ask for OTPs, CNIC numbers, or account details.

Click here to know more

Scammer manipulates the ATM’s keypad and card slot to trap your card, making it seem like a technical error.
They pretend to help but are actually waiting to steal your card and withdraw your money once you leave.

Click here to know more

Fraudsters trick people with fake job offers or investment schemes, demanding upfront fees or personal details before disappearing. For instance, crypto trading.

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Scammers often impersonate family members, friends, government officials, law enforcement agencies, or bank employees through various mediums such as social media, phone calls, and SMS to deceive you into sending money or sharing sensitive information.

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Scammers create fake QR codes that appear genuine, but when scanned, they redirect customers to fake websites, different person/merchant account.

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Identity theft occurs when someone uses your personal information (e.g., CNIC, bank details) without permission for financial gain or other illegal activities.

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Scammers manipulate fears by claiming to have damaging information about you and threaten to expose it unless you pay.
They use threats of revealing private content or details to force victims into taking certain actions, often financial.

Click here to know more

Common Scams In Digital Fraud Landscape

Fraudsters impersonate banks through fake websites and emails.
They steal login credentials and personal data.

Click here to know more »

Scammers send fake emails, SMS, or calls pretending to be the bank.
They ask for OTPs, CNIC numbers, or account details.

Click here to know more »

Scammer manipulates the ATM’s keypad and card slot to trap your card, making it seem like a technical error.
They pretend to help but are actually waiting to steal your card and withdraw your money once you leave.

Click here to know more »

Fraudsters trick people with fake job offers or investment schemes, demanding upfront fees or personal details before disappearing. For instance, crypto trading.

Click here to know more »

Scammers often impersonate family members, friends, government officials, law enforcement agencies, or bank employees through various mediums such as social media, phone calls, and SMS to deceive you into sending money or sharing sensitive information.

Click here to know more »

Scammers create fake QR codes that appear genuine, but when scanned, they redirect customers to fake websites, different person/merchant account.

Click here to know more »

Identity theft occurs when someone uses your personal information (e.g., CNIC, bank details) without permission for financial gain or other illegal activities.

Click here to know more »

Scammers manipulate fears by claiming to have damaging information about you and threaten to expose it unless you pay.
They use threats of revealing private content or details to force victims into taking certain actions, often financial.

Click here to know more »

Sharing is Scaring

Never Share Your Personal Info.

Sharing your personal details, such as your full name, CNIC number, address, or date of birth on social media or with unverified sources, can provide fraudsters with the tools they need to impersonate you or access your accounts.

Social Media Can Be Breeding Ground for Fraudsters.

Fraudsters actively monitor social media for signs of vulnerability, such as details about your finances, family, or travel plans. Avoid posting information that could make you a target, like upcoming vacations or personal financial details.

Beware of Requests for Help

Fraudsters often impersonate family members, friends, or colleagues to ask for money or personal information.
Always verify any unexpected requests for help through trusted, independent channels before taking action.

Security Tips

Use strong passwords and change them regularly.
Use uppercase & lowercase letters, numbers, and symbols (e.g.N@veEd!2024).

Never share your banking credentials like; CVV, and expiry date.
Your CNIC number and date of birth can be misused—keep them confidential.

Use a secure internet connection and avoid public Wi-Fi for online banking.
Always log out of online banking when finished, especially on shared devices.

Regularly update software and apps to fix security vulnerabilities.
Download apps and updates only from trusted sources like the App Store or Google Play.

Look for “https://” and the padlock symbol in the address bar.
Double-check the domain name for misspellings or extra
characters (e.g., “bankalfalah.com” vs. “bankalflah.com”).

Never share your passwords, OTP, pin code or account details over the phone, text or email.
Never share your CNIC number or date of birth on untrusted websites or with unknown callers, as they can be used for identity theft.

Bank Alfalah never asks for sensitive information via call, SMS, or email.
If someone claims to be from your bank, hang up and call the bank’s official number to confirm.

Do not click on links or respond to SMS/emails asking for personal or banking details.
Check the source before clicking—scammers make fake links look real.

Security Tips

Use strong passwords and change them regularly.
Use uppercase & lowercase letters, numbers, and symbols (e.g.N@veEd!2024).

Never share your banking credentials like; CVV, and expiry date.
Your CNIC number and date of birth can be misused—keep them confidential.

Use a secure internet connection and avoid public Wi-Fi for online banking.
Always log out of online banking when finished, especially on shared devices.

Regularly update software and apps to fix security vulnerabilities.
Download apps and updates only from trusted sources like the App Store or Google Play.

Look for “https://” and the padlock symbol in the address bar.
Double-check the domain name for misspellings or extra characters (e.g., “bankalfalah.com” vs. “bankalflah.com”).

Never share your passwords, OTP, pin code or account details over the phone, text or email.
Never share your CNIC number or date of birth on untrusted websites or with unknown callers, as they can be used for identity theft.

Bank Alfalah never asks for sensitive information via call, SMS, or email.
If someone claims to be from your bank, hang up and call the bank’s official number to confirm.

Do not click on links or respond to SMS/emails asking for personal or banking details.
Check the source before clicking—scammers make fake links look real.