Fraud Risk Awareness: Protecting Your Information is a Shared Responsibility

“Bank Alfalah believes that protecting your information is a shared responsibility between the bank and its customers. While the bank takes strong measures to secure your financial data through advanced fraud detection, proactive risk management, and real-time security, it is equally important for customers to stay informed and vigilant.

Bank Alfalah wants to educate customers about emerging fraud trends, helping them recognize, prevent, and respond to potential threats. By working together, both the bank and its customers can ensure a safer banking experience, where each plays an active role in safeguarding personal and financial information.”

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Think

  • Bank Alfalah will never contact you via international numbers, WhatsApp, or social media.
  • Bank Alfalah will never asks for sensitive information through SMS, email, calls initiated from 111 225 111 or unsecured web link.
  • No bank, police, or government representative will ever ask for your OTP, PIN, or banking details.
  • Beware of fraudulent messages and callers pretending to be from a trusted institution.
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Stop

  • Beware of fake investment schemes on social media that promise unrealistic high returns.
  • Do not click on suspicious links in emails, SMS, or messages from unknown sources.
  • Never approve unrequested login attempts or unexpected banking access notifications.
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Protect

  • Keep your personal and banking details confidential to prevent fraud.
  • Regularly update your passwords and use strong, secure credentials.
  • Report any suspicious activity immediately to Bank Alfalah’s customer service to keep your accounts safe.

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PAKISTAN

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