Welcome to VISA Airport Companion for Bank Alfalah Cardholders

Bank Alfalah Visa Signature, Platinum, and Infinite cardholders receive complimentary airport lounge access as one of the many travel benefits offered on premium Visa cards issued in the countries of Central Europe, the Middle East, and Africa (CEMEA).

Visa Airport Companion (VAC) is a fully digital solution provided by the travel and lifestyle platform, DragonPass. VAC is developed in partnership with DragonPass, a leading global travel and lifestyle service platform. Their extensive network covers 1200+ lounges globally in more than 140 countries and serves more than 30 million members.

Visa Airport Companion (VAC) brings together features and benefits in a single, digital-first solution and offers several advantages for cardholders:

• Fully digital experience — enrolled cardholders can use the VAC app to access participating airport lounges and benefit from an improved customer experience
• Real-time eligibility checks via Visa Card Eligibility Service (VCES), enabling an even more convenient registration.
• Extensive lounge coverage — with 1200+ lounges globally, including 220 in CEMEA, eligible cardholders can enjoy the benefits of VAC’s global network. Cardholders can also access details regarding participating lounge locations and information.

How Do I Sign Up for VAC?

Sign up is a simple process, following the below steps. 

Step 1: Eligible Visa cardholders must download the Visa Airport Companion (VAC) app, available at no cost from the Apple App Store or Google Play Store.

Step 2: Once downloaded, select Sign Up and complete the information as requested including:

• Eligible Visa card details:
  • Card number
  • Expiry date
  • CVV number
  • Country of issuance
• Name, email address, and mobile number
• Consent to Terms and Conditions, Privacy Policy, and Terms of Use.

Step 3: A six-digit code will be sent to the cardholder’s mobile number or email address for verification.

Step 4: After successful verification, the cardholder can create a password and will be directed to the app homepage where their benefits can be accessed straight away!

Note: Cardholder access to lounges via the VAC app begins October 1, 2024, but cardholders will be able to download and register for the app beginning September 19, 2024.