WhatsApp CHAT:

WhatsApp is the most popular conversational App in the world. Bank Alfalah, in collaboration with WhatsApp services, endeavors an exceptional out-of-the-box service for its customers. Customers can now have instant response from the BAFL Agent through Chat by only reaching through WhatsApp on our BAFL “Contact Us” tab or calling on (021)111-225-111.

Bank Alfalah WhatsApp Banking Channel is going to be used for general query management for customer support as a new, but familiar channel for customers to approach the bank in the most convenient way possible. In order to use Bank Alfalah WhatsApp Banking Channel, customers will receive T&C including the basics like not to share any personal/banking credentials and more along the same lines. After accepting T&C, the customer can initiate Chat with the BAFL Agent who would assist the customer in every way possible.

Kindly note that the BAFL agents will not inquire any confidential data from the customer.

WhatsApp BOT:

BankAlfalah WhatsApp Banking Channel is another step towards customer convenience, whereby, using WhatsApp platform customer can get information  through Ruled Base BOT related  to existing and new product offering by simply messaging on BankAlfalah WhatsApp Number 021-111-225-111. BankAlfalah WhatsApp BOT enhance your experience with instant response which leads you towards next level of Customer Satisfaction. This Amicable BOT helps  you to get yourself with a personal attention and a gratitude towards your requirements.

Delightful UI/UX  design of the WhatsApp BOT is a key feature  for customers to have ease in using the Services without any hassle