Whistleblowing Policy

Bank Alfalah encourages the internal and external whistle blowers in helping the organization by communicating existence of criminal and/or improper activities within the organization to an appropriate level for an unbiased resolution. The whistle blowers may divulge/disclose the acts including but not limited to Frauds, Misrepresentations, Forgery, Theft, Embezzlement or Misappropriation, Corruption, Dishonesty, Collusive practices at Bank Alfalah Branches/Business Centers.

In order to ensure fair and just use of whistle blowing option, Bank Alfalah has right to take penal/disciplinary action if it is proved that the false complaint was lodged with malicious intentions.

The Board Audit Committee through Group Head, Audit & Inspection Group shall have the overall responsibility for ensuring the implementation of Whistle Blowing Policy.

• Contact Details of Whistle Blow Function:
  • Hotline/Landline Numbers: +92 21 36254850, +92 21 37184850
  • Email: whistleblowing@bankalfalah.com
  • Postal/Courier Address: Group Head – Audit & Inspection Group, Bank Alfalah Limited, 1st Floor, Shahdin Manzil, Shahrah e Quaid e Azam, Lahore, Pakistan (Marking the envelope “CONFIDENTIAL”)